Need to review your shipping protection coverage? You can access your coverage details anytime through our secure Customer Portal.
Steps:
- Visit https://customers.vicoverage.com/.
- Log in with the email address used when purchasing your policy.
- From your dashboard, select your Shipping Protection policy.
You can view:
- Certificate number and effective dates
- Coverage limit (maximum $5,000 per package or shipment)
- Terms, conditions, and exclusions
Note: Coverage applies only while your item is in transit — from shipment until delivery or until your insurable interest ends, whichever comes first.