- Help Center
- Claims
- Shipping & Collectibles
Claim Filing Deadlines for Shipping Coverage
Your policy requires claims to be filed promptly after a shipping incident.
Deadlines:
- Damaged or missing items marked delivered: File between 5–15 days after delivery.
- Packages presumed lost: File between 7–30 days after the last tracking update.
- Doorstep theft: File a police report within 7 days and include it with your claim.
Late claims may not be covered.