Claim Process for Accident & Injury

The Accident & Injury insurance policy is supplemental coverage designed to reimburse the policyholder for out-of-pocket medical expenses incurred from an injury that occurs while participating in the registered activity, up to the $5,000 limit.

1. Seek Medical Treatment

  • Receive care for the injury and have the bills processed through your primary health insurance first, if applicable.

  • After your treatment has been processed and your portion of the expenses has been determined, you’ll need to pay your share of the bill.

  • Once the bill is paid, collect and save all receipts for any out-of-pocket costs. These receipts will be required when submitting your claim.

2. Determine Out-of-Pocket Costs

  • Gather all invoices, explanations of benefits (EOBs), and receipts showing the amount you personally paid out of pocket.

3. Initiate Your Claim

  • We recommend filing your claim as soon as possible so that your claim is submitted within 30 days of the injury.

  • Even if you don’t yet know the total expenses, you can submit your claim and inform your claims adjuster that you’ll provide additional documentation as it becomes available.

4. Submit Documentation

  • Upload your receipts, invoices, and any other requested documents to the claims portal.

  • If you receive additional documentation later, you can submit it whenever it becomes available, up to the $5,000 policy limit.