Shipping & Collectibles
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      1. Help Center
      2. Claims
      3. Shipping & Collectibles

      Filing a Collectibles Claim

      If your consigned property is lost, stolen, or damaged, file your claim promptly through the Customer Portal.

      Steps:

      1. Log in at https://customers.vicoverage.com/.

      2. Select your policy and click “File a Claim.”

      3. Provide:

        • Original consignment receipt

        • Photos/evidence of condition before consignment

        • Documentation of item’s value

      Submit within 15 days of being informed of the loss or damage.