1. Help Center
  2. Claims
  3. Registration Protection

What do I need to File a Claim?

When submitting a claim, you will be required to provide documentation to support a claim.

For Registration Protection, you can expect to provide the following:

  • Record/Proof of the Incident - Documentation to support the reason for no longer being able to participate - for example: medical documentation for an injury or illness, or a letter from a coach or program administrator describing the incident when the injury occurred.
  • Proof of your Registration - receipt showing your registration amount
  • Proof of Participation - copy of a roster or documentation from the team/league showing participation in the program (if registration is for a sports program)
  • Copy of the Program Schedule - copy of the program/team's schedule or calendar