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Help Center

Policies/Certificates

Policies/Certificates

Is my policy/certificate a one-time purchase or monthly fee?

How can I cancel my policy/certificate?

Why does my cancellation coverage refer to travel?

Where can I see my Policy/Certificate?

Purchase Coverage

Why is Vi-Coverge.com or Verticalinsure.com on my credit card?

Do I need an additional policy/certificate if I bought one for a previous season?

Accident Medical

My school or sports organization requires us to have medical insurance. Will they accept Accident/Gap Medical?

What is Accident Medical (Gap Medical) insurance?

Policy/Certificate Effective Dates

Accident Medical Insurance Availability

We already have health insurance, why do I need this?

What hospitals/clinics are covered for treatment?

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Refund Protection

What is Refund Protection (Registration Cancellation)?

Registration Cancellation Availability

Trip Protection

What are the different Trip Protections plans?

What does Trip Protection cover?

Who is covered by my Trip Protection insurance plan?

Can I change my coverage dates if my plans have changed?

Event Host Liability

What is Event Host Liability Insurance?

Why do I need Event Host Liability Insurance?

What does Event Host Liability Insurance cover?

Who needs Event Host Liability Insurance?

How much does coverage cost for Event Liability Insurance?

How much coverage do I need for Event Liability Insurance?

Does Event Host Liability Insurance cover alcohol-related incidents?

Can Event Host Liability Insurance be customized for specific events?

Does Event Host Liability Insurance cover cancellation or postponement of events?

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Exhibitor and Vendor Liability

What is Exhibitor and Vendor Liability Insurance?